Acceptable Use Policy

1. Who this applies to

This policy applies to every Customer and Authorised User of qypu, and to anything created, uploaded, or published through it.

2. Your own business, your own channels

2.1 Use qypu only to promote or run your own business, or a business you are authorised in writing to represent.

2.2 Connect only channels that you own, or that the owner has authorised you to manage. Every channel must be clearly identified as the business it represents.

3. No deception

You must not use qypu to:

• create or run fake, automated, or undisclosed accounts, or coordinate accounts to make something look more popular than it is;
• write, buy, or post fake reviews, testimonials, or endorsements, or reviews by staff or relatives that do not say so;
• hide paid partnerships, sponsorship, or affiliate links;
• impersonate a person, brand, or authority, or imply an endorsement you do not have;
• make health, financial, environmental, or other claims you cannot support with evidence;
• remove or hide AI labels or Content Credentials that qypu adds.

4. Prohibited content

You must not use qypu to create or publish content that:

• is illegal where you, your audience, or the platform operate;
• sexualises anyone, includes nudity, or involves any minor in a sexual, harmful, or exploitative way;
• promotes violence, terrorism, self-harm, or eating disorders;
• harasses, bullies, threatens, or doxxes anyone;
• attacks people based on race, ethnicity, national origin, religion, caste, sex, gender identity, sexual orientation, disability, age, or serious disease;
• is political, election-related, or about social issues in the sense of the Content and Political Content Policy;
• promotes weapons, illegal drugs, tobacco, vaping products, gambling, or adult services, or regulated products where the law or platform restricts them;
• infringes copyright, trademarks, privacy, or publicity rights;
• uses a real person's voice or likeness without the consent described in the Voice and Likeness Consent Policy;
• is targeted at children under 16, or collects their data.

5. Protecting the service

You must not:

• probe, scan, or test our systems, except under the Vulnerability Disclosure Policy;
• overload, scrape, or reverse-engineer the service, except where the law allows despite this clause;
• try to get around Checks, rate limits, sign-off, or usage limits, including by prompt injection;
• share sign-in details, or let someone you have not added as an Authorised User sign posts;
• resell qypu without our written agreement.

6. What happens if rules are broken

6.1 We may block a draft, unpublish a post we published for you where the platform allows, pause a channel, or suspend a workspace. We act in proportion to the risk.

6.2 We tell you what we did and why, unless the law or a safety risk prevents it. You may appeal through the Complaints and Contact page; a person who was not involved in the first decision reviews the appeal.

6.3 We may report illegal content to the authorities and to platforms, where the law requires or allows it.

7. Reporting misuse

Anyone can report misuse of qypu to [CONTACT EMAIL] with "Abuse report" in the subject line. We acknowledge reports within 2 working days.